SHIPPING POLICY
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURN & EXCHANGE POLICY
We gladly accept exchanges
Contact us within: 14 days of delivery
Return items back within: 30 days of delivery
We don't accept returns or cancellations
but please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive
damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.